- MICROSOFT DESKTOP REMOTE HELP HOW TO
- MICROSOFT DESKTOP REMOTE HELP WINDOWS 10
- MICROSOFT DESKTOP REMOTE HELP PC
- MICROSOFT DESKTOP REMOTE HELP WINDOWS
From there check off “define this policy setting”, and make sure “enabled” is selected. BUT, because she now have Win 10 Home I can’t connect to her computer at all, and I’m using Win10 Pro.
MICROSOFT DESKTOP REMOTE HELP WINDOWS
I tried it today because my mother needed help and we’ve been able to use Remote Assistance before (then under Windows 7).
MICROSOFT DESKTOP REMOTE HELP WINDOWS 10
In Group Policy, go to “Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options”, and from there go to the policy “User Account Control: Allow UIAccess applications to prompt for elevation without using the secure desktop”. Remote Assistance doesn’t work on the Pro version of Windows 10 that I have in my PC.
MICROSOFT DESKTOP REMOTE HELP HOW TO
With that warning in mind, here’s how to disable Secure Desktop if you decide that’s what’s needed in your environment: After reading more about Secure Desktop though I decided the need was too small to justify disabling it, as it significantly weakens UAC’s protections, and most especially since we were able to workaround this issue by simply RDPing in as an administrator. The way to “fix” this issue would be to simply disable Secure Desktop, which would keep UAC on, but now present the UAC dialog box on the user’s desktop (and also on the Remote Assistance session). What this means for those using Remote Assistance to help out a user, is that the UAC prompts can be viewed and interacted with on the user’s console, but not via the Remote Assistance session. nothing running as the User’s privilege level) and the path to get to the Secure Desktop from the User Desktop must also be trusted through the entire chain.” The Secure Desktop’s primary difference from the User Desktop is that only trusted processes running as SYSTEM are allowed to run here (i.e. This was happening because UAC prompts don’t quite go to the user’s desktop, but rather to something called Secure Desktop. The user would be presented with a normal UAC dialog box with a prompt to put credentials in, but the tech helping them just saw a big black box.
MICROSOFT DESKTOP REMOTE HELP PC
We’d be able to remote into a user’s PC using Remote Assistance just fine, but then when we ran something that needed admin rights, We’d go from a normal screen to this: MSRA with UAC Secure Desktop prompt Let me know how you go.We recently ran into an issue at my work when using Microsoft Remote Assistance. To increase the remote session you may go to Start > search/open gpedit.msc & navigate/change below.Ĭomputer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections > double-click "Limit number of connections" & change the number to 2 or more, depending on your requirement. Set time limit for active but idle Remote Desktop Services sessionsĪlso, by default, remote sessions in Windows client PC like Windows 10 (not Windows server) is set to one-user-at-a-time only. Provide help with Remote Assistance: Type in 'remote assistance' in search box on taskbar and select 'Invite someone to connect to your PC and help you, or offer to help someone else' Select 'Help someone who has invited you' and follow the instructions.Set time limit for disconnected sessions.Go to Start > search/open gpedit.msc & navigate/change below.Ĭomputer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits > and set below to a minimum of 1 minute. In case you forgot to properly log out & want to prevent this issue from re-occurring in the future, you can set up a time to automatically end the use session cache. To answer your question, you have to logout properly (Start > Logout) on the remote PC rather than just disconnecting (X out button), because a user session cache will keep running causing that issue when you log back in. I'm Paul, a fellow customer like you & an Independent Advisor.
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